Privacy Policy
2025-07-16
Zen Zhou Plastic-Free (hereinafter referred to as "this website") is committed to protecting your privacy. To help you use our services and information with peace of mind, we hereby explain our privacy policy in detail. Please read the following carefully:
1. Scope of the Privacy Policy
This Privacy Policy covers how this website handles personally identifiable information collected while you use our services. It does not apply to linked websites outside of this site, nor to individuals or organizations not commissioned or managed by this website.
2. Collection, Processing, and Use of Personal Data
When you visit this website or use the services we provide, we may ask you to provide necessary personal information depending on the nature of the service. Your personal data will only be used within the specified purpose and scope. Without your written consent, we will not use your personal data for other purposes.
When you use interactive features such as the contact mailbox or surveys, we will retain the name, email address, contact information, and usage time that you provide.
During general browsing, our server automatically records certain technical information, including your IP address, browsing time, browser type, and pages viewed or clicked on. This data is used solely for internal analysis to improve our services and will never be disclosed externally.
To provide accurate services, we may conduct statistical analysis on the data collected from surveys. The results, including statistical figures or explanatory text, may be published as needed but will not include any data that can identify individual users.
3. Data Protection
Only authorized personnel have access to your personal data. If it is necessary to entrust others with services due to business needs, we will strictly require those parties to uphold confidentiality obligations and conduct necessary audits to ensure compliance.
4. External Links
This website contains links to other websites. You may access those websites through the provided links. However, our Privacy Policy does not apply to those external websites. You must refer to the privacy policies of those respective sites.
5. Sharing Personal Data with Third Parties
We never provide, exchange, rent, or sell any of your personal data to individuals, organizations, private companies, or government agencies, except where there is a legal basis or contractual obligation to do so.
Exceptions include but are not limited to:
With your written consent;
As required by law;
To protect your life, body, freedom, or property;
When cooperating with government agencies or academic institutions for statistical or academic research purposes in the public interest, and the data has been processed to ensure that individuals cannot be identified;
When your actions on the website violate our terms of service, or potentially harm or interfere with the website, other users, or others’ rights, and disclosure of personal information is necessary for identification, contact, or legal action;
When it is beneficial to your rights and interests;
When third-party vendors are commissioned to collect, process, or use your personal data, we will supervise and manage them diligently.
6. Use of Cookies
To provide the best service, this website stores and accesses cookies on your computer. If you do not wish to accept cookies, you can set your browser's privacy level to "high" to refuse cookies. However, this may result in some website features not functioning properly.
7. Amendments to the Privacy Policy
This website’s Privacy Policy may be revised at any time in response to changes in demand. Updated terms will be published on this website.
8. Accessing and Deleting Your Data
Members may view the authorized name and email associated with their account at any time through their member profile. This information is used solely for membership and order management.
Upon request, users may ask for their personal data to be deleted or usage to be discontinued by contacting us via the “Contact Us” option at the bottom right of the store’s website.
For related requests, please email: service@zenzhoultd.com
